Talk 365 ($195 Year) User Review
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2 2.4 2.2
3.8 3.8 2.8BEWARE!
Overall Rating:
2.2 out of 5
By: Colin Clayton on Saturday, January 24, 2009 2.2 out of 5From: Las Cruces, NM (United States)
Experience: 1 Years
Pros: Cheap phone serviceCons: Over billed. Outsourced tech support is hard to understand. Billing department hard to reach, rude when you do get to talk to a human. Numerous billing mistakes!! BEWARESummary: Dropped calls, crap customer service. I will never go with lingo again nor should anyone else.
Horrible experience!
Overall Rating:
2 out of 5
By: Alex Makarov on Wednesday, August 06, 2008 2 out of 5From: Staten Island, NY (United States)
Experience: 4 Years
Pros: Tech support responding fast.
Customer service is ok.Cons: Tech support in many cases is not effective. Cancellation department is very unfriendly and rude. If they overcharge you, you never get back your money!Summary: This is very easy to get and very hard to cancell!
Lingo accept the cancellation ONLY BY PHONE!!!
I was waiting hours listening annoing music. The person,who talked to me was very rude! After four years with Lingo i switch my phone to other company!
Customer service is ok.Cons: Tech support in many cases is not effective. Cancellation department is very unfriendly and rude. If they overcharge you, you never get back your money!Summary: This is very easy to get and very hard to cancell!
Lingo accept the cancellation ONLY BY PHONE!!!
I was waiting hours listening annoing music. The person,who talked to me was very rude! After four years with Lingo i switch my phone to other company!
5 out of 14 people found this review helpful
A lot of static
Overall Rating:
2.4 out of 5
By: Davide Raso on Thursday, May 01, 2008 2.4 out of 5From: Minchianapolis, MN (United States)
Experience: 4 Years
Pros: cheap, international rates included to EuropeCons: lot of static, call quality horrible,Summary: I've had Lingo for over 4 years now and I am at the point that I need to look for a different phone system. The static is almost louder then the caller. I've tried to resolve the problem through customer service but they refused to send me a different box. I believe the box is the culprit and no one believes me.
10 out of 22 people found this review helpful
Lingo is Long Gone
Overall Rating:
2.6 out of 5
By: Kem Martin on Wednesday, October 10, 2007 2.6 out of 5From: Chicago, IL (United States)
Experience: 4 Years
Pros: Cheap, Easy Setup, Call AmenitiesCons: Worst Ever Customer Service, Call Quality, TroubleshootingSummary: I have had lingo since its inception, it started off great and has been a downward spiral. There are long waits to speak to customer service, language barriers once you reach someone from customer service, and they usually cannot solve the issue (always a reboot of the system). I have/still have an on-going issue for 6 months now. After each service call they send a survey...for what, they never address the comments given. My calls are unclear, have a lot of static and always drop. I would not recommend Lingo to anyone; many of my friends have terminated their service.
17 out of 29 people found this review helpful
Best voip company around
Overall Rating:
5 out of 5
By: susan thabit on Friday, August 31, 2007 5 out of 5From: chesterland, OH (United States)
Experience: 2 Months
Pros: fast portability, great customer service, good quality of soundCons: noneSummary: I have had many voip companies and this is the best, customer service is great and available 24 hours a day. The number porting is faster than any other voip company. The sound quality is great
15 out of 30 people found this review helpful
VoIP - Did you know?
VoIP services are not yet as reliable and clear as traditional phone systems. If you have a high-speed internet connection with fast upload (256k) and download speeds, then you are likely to be satisfied with VoIP phone service.While VoIP phone service is an excellent option for some people, we don't feel it is ready to replace most residential or business phones services.
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