Nextel cell phones, Nextel company information

General information
Name	Nextel
User rating	2.2 Add review
Customer base	54+ million Nextel/Sprint
Customer service hrs.	24 hours, 7 days a week

Network information
Network type	iDEN - TDMA based technology
Frequencies/Bands	800/850
Coverage area	Nationwide
Roaming partners	Any carrier with active iDEN/TDMA towers
Service activation area	48 states

Our review
	Company Profile: Nextel is part of the Sprint Nextel Corporation, which was officially formed in August 2005 following the successful acquisition of NEXTEL Communications by Sprint Communications for $35 billion. Sprint was originally founded as The Brown Telephone Company in 1899 in Abilene, KS. Sprint Nextel (aka "Sprint") is now headquartered in Reston, VA. Network Benefits: Voice services including Push-to-Talk; High speed wireless data. Special Plan Features: Nextel together with Sprint offer plans starting at a Basic 200 all the way up to Simply Everything. Unique Features: Push-to-talk service; GPS location services; Business services including mobile Java applications. Pros: Extensive coverage for voice and high speed data services; Merger with Nextel means free calling between many Sprint and Nextel subscribers; Extensive business services. Cons: Limited number of handets; Fewer data and entertainment options than available from Sprint; Limited push-to-talk compatibility with Sprint customers. Technology Used: iDEN network using TDMA-based technology. WiDEN packet-data protocol used for data services. Coverage: Nationwide. Sprint is planning marketing push in 2008 to convert Nextel users to Sprint's CDMA PCS network. Sprint Nextel plans to absorb Nextel brand into Sprint PCS by 2010. Customer Service Review: See Consumer Reviews

Write your own Nextel review

best ptt

Overall Rating:

5 out of 5

By: a a on Sunday, February 22, 2009
From: a, AL (Aruba)
Experience: 2 Years

Pros: the best ptt

Cons: slow data

Summary: the best carrier for ptt

NEXTEL IS A NIGHTMARE

Overall Rating:

1 out of 5

By: Melissa Sass on Thursday, May 22, 2008
From: Chalmette, LA (United States)
Experience: 3 Years

Pros: NONE

Cons: Anything you can possibly imagine

Summary: I've had my nextel for 2 years. The battery life lasts only ONE hour while talking, and 1/2 a day while idle. I added my husband to my plan with no extra fees. Yeah, I go no extra fees, but they added an extra year to my plan! They say one price for a shared plan, and after taxes and other bullsh** fees, you're paying more than you would if you had 2 separate plans. Customer service...my 9-year old is more helpful than those people. They ask you if you have a complaint and when you tell them, all they do is apologize. Fix the darn problem, don't say you're sorry!

0 out of 1 people found this review helpful

Customer Service

Overall Rating:

4 out of 5

By: melissa miller on Tuesday, May 20, 2008
From: rochester, NY (United States)
Experience: 10 Years

Pros: Great customer service when you get Nextel people not Sprint people

Cons: Being linked with Sprint Customer service

Summary: The merger between the two companies have left a poor taste in my mouth. I love being a Nextel customer. When the merger happened, yes there were more towers but the kind friendly people disappeared and were replaced by people that are not willing to go the extra mile to satisfy your needs, have trouble with the English language and seem like they would rather be playing golf with their neighbor than helping you.

Tons of excessive charges

Overall Rating:

1 out of 5

By: Luke Eaton on Wednesday, April 23, 2008
From: willow street, PA (United States)
Experience: 2 Years

Pros: remotely tough phones

Cons: Everything, this company is terrible. Their customer service is garbage, they have extreme start up fees and will charge you the full amount for breaking a contract if you switch your number over just 1 day before your contract ends. In addition, be prepared to drop at least 10 calls a day even in densely populated areas.

Summary: Basically, this company is a complete waste of money, terrible service everywhere, horrible customer service, overcharge for everything from the day you start with them. I wouldn't recommend this company to anyone. I barely know anyone that has this terrible company anymore, everyone is switching away from them. Don't make the mistake of switching over your number one day before your contract ends. They will charge you the full cancellation fee anyways.

Drop them before they drop you!

Overall Rating:

1 out of 5

By: D Ferranti on Wednesday, April 02, 2008
From: Trenton, MI (United States)
Experience: 8 Years

Pros: NONE

Cons: No service, dropped calls, complete run around when you call customer service. Phones to expensive, no discount for long term customers.

Summary: Been with Nextel for 10 years on and off, have 4 phones, Drive a truck North South East West. OTR I have NO SERVICE more often then not. I even carried a T-Mobile phone just to compare, their service area was way better then Nextel. And I travel the Interstate not back roads. Trucks are gone so is Nextel, I will buy out of my contract. Can't stand them.

6 out of 9 people found this review helpful

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Tons of excessive charges

Drop them before they drop you!

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