Talk To Me

Can I preview a ringtone before I download it?

Of course! Just click on the "Play" button to listen to a preview of any of our ringtones. You can listen to the ringtone as much as you want before you download it. Just click the "Get It" button to get the tone!...

How do I find the ringtone/graphic/game/video I'm looking for?

If you're looking for something specific, try typing in the name of the song/artist/game/movie/photo you are looking for in the search box at the top of every page...

How do I get my bonus ringtones?

You automatically get your 10 Bonus Credits when you sign up!  With a Thumbplay Membership, you receive a total of 10 credits per month. As a first time member, Thumbplay applies 10 additional (Bonus) credits to your account. That's a total of 20 credits that can be used for any of our Ringtones, Videos, Games and Wallpapers. Remember, credits do not carry over so be sure to use them all....

Will it work on my phone?

Poly ringtones and wallpapers will work on most phones. You must have an Internet-enabled mobile phone with data services enabled. If you're not certain whether your phone is Internet-enabled, please call your wireless carrier for more help. Alltel: 1-800-255-8351 AT&T: 1-800-331-0500 Sprint: 1-888-211-4727 SunCom: 1-800-786-7378 T-Mobile: 1-800-937-8997 Verizon: 1-800-256-4646...

How do I download ringtones or other mobile content?

Choose: Select Your Ringtone or Mobile Content from Thumbplay.com Click: Get It Check Your Phone: Thumbplay Sends Your Selection to Your Phone...

Which carriers support Thumbplay services?

Your wireless service must be through Alltel, AT&T, Dobson, Nextel, Sprint, T-Mobile and Verizon Wireless. Currently, customers with prepaid wireless accounts cannot subscribe to our text alerts....

How do I sign up?

Look around Thumbplay.com for a ringtone, wallpaper, game, or animation you want (we have over 53,000 to choose from). Click the "Get It" button and follow the instructions to get your product!How do I block a minor from signing up for an account?Visit the Parental Controls link at Thumbplay to block a phone number for being used to sign up for Thumbplay....

What do I get?

Thumbplay Member BenefitsAs a Thumbplay member, you get 20 credits in your first month, and 10 credits per month for every month thereafter.  Ringtones and Videos generally cost only 1 credit, while games are 3 credits.  See the dull pricing chart on the Thumbplay site....

How can I get a ringtone on my phone?

There are two ways in which to download ring-tones and other multimedia content to your phone. You can download ring-tones directly to your phone. You can purchase a compatible data cable and software for your specific phone make and model.   ...

Why does Thumbplay appear when I try to purchase a game or ringtone from your site?

The reason this is happening is because we use Thumbplay for customers who are wanting to purchase games and ring tones.  As a partner of our site, we are able to offer you a larger selection of downloads from Thumbplay.  ...